Travel Agency
All state travelers are to purchase commercial airline tickets through the state contracted travel agency (Christopherson Business Travel). This requirement is mandatory unless approval is granted from the State Travel Office. (In the event travelers seek approval to go outside the travel agency, they shall submit their request through their agency travel program administrator, who will determine if the request should be submitted to the Office of State Travel.)
Effective April 11, 2022, Christopherson Business Travel will charge an additional $24.00 fee for online bookings when a Christopherson agent must correct the agency/department field in the traveler’s profile and/or payment information in order to finalize processing the ticket. To avoid issues with on-line booking, it is important that travelers and/or arrangers make sure each traveler’s profile and billing information is accurate prior to booking a ticket. Instructional information travelers will need to make sure their profiles are correct are found in the attached file.
It is the traveler's responsibility to ensure the booking for their airfare has been completed and confirmed in a timely manner and not wait until it is time for their flight. If the traveler has not received confirmation of their flight within 24 hours they should reach out to the travel arranger to resolve the issue.
Travel Arrangers must update Christopherson Business Travel with any updates to the traveler's account i.e. new account, change in expiration date, and CVV number to avoid delays due to a transaction declining.
CHRISTOPHERSON BUSINESS TRAVEL
5588 S. Green Street
Salt Lake City, UT 84123
TOLL FREE: (800) 961-0720
DIRECT: (205) 874-8538
Hours: 7:00 AM - 8:00 PM CT, Monday - Friday
EMAIL: statela@cbtravel.com (State Advisor Team)
EMAIL: statelauniv@cbtravel.com (University Advisor Team)
*If you did not have a profile in Shorts, you will need to create a profile.
*CREATE A TRAVEL PROFILE: https://legacy.cbtravel.com/business/profile/stateofla/
**If you had a profile in Short's you will need to go to this link and put your email address (first.last@louisiana.edu must be used) and click Forget Password
**CHRISTOPHERSON BUSINESS TRAVEL LOGIN: https://app.cbtat.com/
Division of Administration Zoom Training (Passcode: KgQqJ9&g)
For complete flight guidelines, please see PPM 49 Travel Policy.